IT Support, Tech Support for home and business in Launceston and Northern Tasmania. Same-day appointments available.

We are most well-known for our cost effective half hourly billing for IT support - rather than the standard 1 hour minimum charge.

Based in Launceston and servicing Northern Tasmania, Save Now Tech comes to your home or business to solve your technology/IT issues with no fuss, on time and straightforward pricing so you know what to expect every time. If you need remote-only assistance we can help wherever you are in Australia.

Tech Support and Repair: While we love computers – we can help with all your tech from tablet computers, phones, Wi-Fi, smart TVs, streaming, social media, websites, domain names, networking, servers, Apple, Microsoft, Samsung, Android, email, printers, viruses, tech security, new device setup, data transfer and more. If it's technology we can help.

Add-on Services: We also provide some complementary services like cloud data backup, device security/anti-virus, junk email filtering, ongoing IT services for business and more.

Other Service Providers: need some on-the-ground or additional help in Launceston or Northern Tasmania? We are happy to assist with sub-contracting on a once-off or an ongoing basis.

For pricing see below. All prices include GST.

Tech Support Remote - $44.50 per 30 minute block, no call out fee

Some tech issues can be resolved remotely over the phone or internet at less cost than an onsite visit. The connection process is easy - we'll walk you through it over the phone. Give us a call to see if this is an option for your issue.

We guarantee all our work and if you're not satisfied we will refund your money. Same-day appointments are available. Get started now - call 1300 306 547.

Tech Support Onsite - $44.50 per 30 minute block, and $29 call out fee per onsite visit

Some tech issues we need to come onsite to fix. Most tech issues can be resolved within the first 30 minutes.

We guarantee all our work and if you're not satisfied we will refund for money. Same-day appointments are available. Get started now - call 1300 306 547.

Premium Security (including Anti-Virus) for PC/Mac - $60 per computer per year

A business-grade anti-virus and security service for your computer (PC/Mac) to keep it virus-free and protected from most security threats like hacks, malware and ransomware. We will alert you if the security stops working and provide free virus removal in the unlikely event your computer catches a virus. How much would it cost you if your system is hacked and your personal info is released?

Cloud Backup PC/Mac– $149 per computer per year

Up to 1,000GB of data backup into our secure cloud servers to protect your data, documents, photos, music and everything else on your computer (PC/Mac). Helps protect from accidental deletion, system failure and ransomware which could lead to permanent loss. Price includes 5 file recoveries per year and ongoing monitoring to ensure the backup is working. How much is your data worth if it was gone forever?

Ongoing IT Help for Businesses – Please call

We can assist with ongoing help (support/maintenance) for businesses – please give us a call as each business has different requirements. However, this often works out more cost efficient and effective than hourly charging for most businesses. For a complete worry-free IT experience.

FAQ

What does the tech support fee cover? It covers a technician connecting to your computer (remote) or attending onsite to work on technology during business hours. It does not cover parts or other services.

What are payment options? We issue an invoice after our work and you can pay by Direct Deposit/EFT, Cheque, Credit Card or PayPal. All invoices are due within 14 days.

Do you supply hardware/software? Yes we can at competitive rates, otherwise we are happy to work with equipment you have purchased.

What is your service area? We are based in Launceston. Areas that require 30 or more minutes of travel may attract a small additional travel fee ($29) to cover our costs to get to you. Also consider if remote support might work for you as there are no call-out/travel fees. We cover: Launceston, Devonport, West Tamar, George Town, Scottsdale, Deloraine, Campbell Town, etc.

Contact

Regular trading hours are Monday to Friday 9am to 5pm with appointments available after hours upon request.

We are a mobile service – we come to you. We are based in Launceston, Tasmania – serving Northern Tasmania.

We have has been providing professional IT service since 2009.

We are a member of the Australian Computer Society
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